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Shopping at the Water Street District merchants, the owners and proprietors of book stores, florists, jewelry stores, and much more, eagerly welcome the entrepreneurs and franchisees who will join them in celebrating the success of the Water Street District as they launch businesses in the growing available square footage of retail space coming on line within the Water Street District. Click to Play!

The best BBQ in the valley is at the Emerald Island Casino. Here Tim Brooks shows off the "Slow smoked BBQ served direct from their “Ole Hickory” brand championship smoker. Click to Play!

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Open since 2003, Emerald Island is located in the Water Street District of downtown Henderson, right behind Rainbow Club and Eldorado. Emerald Island prides itself in being the only ALL penny slots casino, hosting over 400 slots and video poker machines with denominations of $0.01. Emerald Island offers just one restaurant; Emerald Island Grille. Click to Play!


Emerald Island Casino


http://www.emeraldislandcasino.com/ Tim Brooks, Owner and General Manager of the Emerald Island Casino in Downtown Henderson, Nevada walks us thru the restau...
See 3 photos and 2 tips from 19 visitors to Emerald Island Grille. "New menu. Yummy food. Hope you have points.....expensive" American Restaurant in Henderson, NV.
Twin brothers and owners, Tim and Mike Brooks say the wait is over! For the new Emerald Island Grille that is. It’s located just inside the Emerald Island Casino. After opening its doors in 2003, the casino is proud to announce the completion of its long awaited expansion and remodel with a grand opening on Saturday February 21st, 2015.


Emerald Island Casino Valentines Menu and Promotions


Access Denied Emerald island casino grille


Find 2 listings related to Island Grill in Emerald Isle on YP.com. See reviews, photos, directions, phone numbers and more for Island Grill locations in Emerald Isle, NC.
Emerald Island Casino is Nevada's Only All Penny Casino featuring the newest slots in the market and with some classics as well! Set in an Irish theme, the place is inviting and comfortable. Guest Service is number 1. Join our Rewards Program for our crazy multipliers up to 100X Points! You will find no other casino like the Emerald Island.
Christina Stanfill. Director of Business Development. 702-239-7264. Henderson, NV, January 30, 2015: Design Builders, Ltd., a Henderson based full service general contracting company, recently completed a modernization remodel and expansion for Henderson Nevada’s Emerald Island Casino restaurant, known as the Emerald Island Grille.



Emerald Island Casino Review | 2019 Review of Emerald Island Casino


emerald island casino grille
The Emerald Island Grille offers a casual and comfortable environment for your dining experience. While you relax in the restaurant's Irish decor, you will enjoy American-style cuisine, including.
“Working with Emerald Island Casino was an absolute pleasure. Difficult projects like this are only attainable when the entire team works together. The challenge of keeping the existing kitchen and dining room in operation throughout this remodel was achieved with the combined efforts set forth by Design Builders and Emerald Island Casino.

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Kept hearing about this place so decided to have breakfast with my roommate.
Really loved the setting they do not try to be hip plus the music I absolutely enjoyed.
The food I had was great but it was kinda tasteless everything tastes the same BUT I definitely got my money's worth of food so you WILL be full when you leave.
I had the Breakfast Feast and I tell you it is a feast.
Also order the Appetizer sampler and that in-it-self is a meal on its own.
My roommate had the French dip sandwich with fruit.
The service was fantastic and we never saw the bottom of our coffee cups.
We are definitely going to come back and have found a new eating establishment for us.
As i continue my quest to identify and visit places i haven't visited and mark them off my list Emerald Island was another place i've heard of but hadn't been to.
UNTIL i made that special trip just to find out what they were about.
The decor was very individualistic.
The building had its own charm that i havent seen in other establishments.
The main casino bar was packed but i found a seat and the machines at the bar are 1, 5 and 10 cent denominations instead of the usual.
Service at the bar met the needs of a typical party-goer and was an upbeat atmosphere.
I do admit it did feel a bit cramped in there but there were cell phone charging stations at the bar along with purse hooks.
NO i dont carry a purse but i simply saw them!
I didn't get to try their food as their restaurant was VERY busy, i looked at https://casino-promocode-list.site/island-169/download-casino-island-to-go-full-6748.html menu and the prices seem a touch higher then their neighboring competitors.
Umm whatever, i don't take photos of others and there is nothing in the Patriot Act or Homeland Security Act prohibiting photography and anyone in public can have their photo taken Did you get my consent to take my photo via your CCTV system?
It might be an OK place to hang, but i'll let you know after i sample their food.
Fast friendly service in the cafe.
Food was better than average.
Prices were very reasonable.
The Casino was well kept.
I was offered drinks frequently.
Love the winner announcements over the PA System.
Enjoyed the free Orange Chicken handed out to all guests.
Cool OG music playing thru out the Casino.
Another great time here with my love We had the free root beer floats tonight.
The staff is so friendly and welcoming.
We love this place so much.
A must stop for tourists.
And a nice break from the busy strip.
Thank you so much!
Fellow at the gift counter, Richard, very friendly and courteous.
Good sense of humor and made me feel right at home.
The casino is my wife's favourite.
Favorite enough to travel all the way from Redding California for the experience.
Didn't chance to win for the winner gallery, and my bff Maris take me for the casino, and her boyfriend went there for around at 3pm, and it was very amazing that day, and I wanted to get for the free casino winner, and it is gonna be awesome as well!
The Penny slots are my favorite to play in the casino, and I didn't chance to win for the game!
Upon arrival was greeted in such a rude manner the waitress was incredibly rude basically snatched the menus, she was condescending and inpatient even though we were one table out of 4.
Other than the abrasive waitress named Victoria Food is inedible Rueben was the saltiest thing I've had In my entire life!!!
My mouth still hurts from having ONE TINY bite.
I can't believe the manger had the nerve to say we sell a lot of these Ruebens that should be considered assault.
I'll never step foot there again I walked down to rainbow club and had a completely different experience.
Rainbow club is amazing!
Rude waitress around 9 pm.
Bartender asked if we were playing and we said yes and she said okay waitress will be around.
Rude waitress talked to her friend forever and then took our order and stood at bar talking to bartender about life, never got our drinks which only meant no urgency of customer service.
Also only two restrooms-one men's and one women's; women's was closed.
The place is very smelly must be why the waitress is rude.
We will not be back.
My husband and I love this place!
We eat here almost every day and have for years.
The food is great, sometimes absolutely amazing.
We have never, ever had bad service.
The staff is so amazing, just nice people.
We love coming here and will continue to come here for a long time.
Also, Chris has a nice butt.
The main bar has the rudest bartender lady.
She never smiles, has attitude every time you ask for a drink, and I've heard her yell at some of the other employees.
She is casino island free and prob in her 50s.
BEWARE My step son recently had a run in with their security.
This is a verbatim copy of the email I sent to their management: "This morning my step-son was accosted by a member of your security staff about 9 a.
We had walked through the door and he approached us from behind and yelled "hey you!
Before we even knew he was speaking to us based upon his crude locution, he yelled again" hey you, you have to take the hoodie down, now!
Your security person tried to escalate a situation which was not even a situation at that point as he gave us no time to respond or react.
He continued to argue even as we decided to leave.
We never made it past 5 feet into the building.
At this point, I could care less what your policy may be concerning hoodies.
The way this person, who is supposed to represent your company, handled himself was completely unprofessional, embarrassing, and demeaning to us, There many ways this situation could have been handled and he picked the most base and reprehensible.
To skip reason and go right to anger is not the mark of a good man much less a good employee.
If this is the type of person you choose to don your uniform and represent your establishment, then it behooves us to take our business elsewhere.
We have been coming there for breakfast EVERY Saturday for the past several months but I will not frequent a place in which the employees are allowed to berate the customers.
The customer may not always be right but in this case your employee was definitely wrong.
I wouldn't go there as they don't care about customer service.
You will wait about 30 minutes at the restaurant unless it's Friday night in which case it'll be an hour or two.
There doesn't seem to be a separate entry for the Emerald Island Casino and their restaurant, the Emerald Island Grille.
Since everyone else is combining their reviews I guess I will to.
The three casinos in the downtown Henderson, Water Street area the other two being El Dorado and Club Rainboware three of the loosest casinos in the Vegas area in terms of pay tables, and Emerald Island is no exception.
They advertise themselves as the only "all penny" casino in the Vegas area, meaning that every machine has a penny denomination option.
Don't let this worry you too much if you like to play bigger stakes, as you can usually play well over a 100 pennies at a time, and many machines offer the option to change to higher denominations.
They definitely casino island to go free full version more towards the "low roller" gambler with a more frugal gambling budget, even if you can play higher stakes.
They comp drinks at a very low 20 cent average and you qualify for most of their promotions with an average bet of the same.
One weird thing about the Emerald Island is that it is the Casino where I have seen payouts go down on some of the higher denominations, which is unheard of and usually the opposite is true.
On the machines at the bar the payouts on one cent and two cent are pretty high, but switch to five cent and they drop.
Casino owners usually want to encourage higher denomination play as they turn a bigger profit on it, so this makes no sense.
Stick to the lower denominations and up your bets there if you want to make bigger bets.
They have no table games none of the Water Street Casinos do and one long bar inside.
One downside to this place is that there are a lot of smokers, espicially at the bar, which is where I prefer to play.
On the upside the bar does have some drafts from Lovelady Brewing down the street, which they comp, and that is a huge plus to playing here in my book.
They also periodically walk through the Casino with snacks, like a tray of cookies, for players, though this doesn't seem to happen too often.
The players club doesn't offer free play, which is a downer, click to see more they do have more point earning promotions and "spin the wheel" style promotions than any place I have ever seen.
They advertise themselves as having a promotion everyday, so make sure you check with the players club before you start gambling to see what's going on.
On many days you might get to spin a wheel for extra cash if you hit a certain keno hit, slot amount or video poker hand.
They also have some crazy point multipliers that range from 25 times to 100 times your normal earnings.
We played for an hour during a 75 times multiplier and earned almost fifty dollars in comp between us for the Cafe, which is by far the fastest I have ever seen comp dollars accumulate.
If you want to eat for free, this is the Casino for you.
On the the restaurant.
Their graveyard specials are pretty low priced and they have several options every night, including breakfast and burgers.
Almost every night has a theme to it, and we've been here for BBQ night and Italian night.
We were shocked by the quality on both nights considering this is a casino cafe.
The Italian sausage pasta and emerald island casino grille and clams were both amazing.
The BBQ sampler was worthy of a real BBQ restaurant and had five meats for 16.
My wife got the brisket sandwich and it was also fantastic.
They even had Pecan Pie as a special desert for the BBQ night.
Their theme night food is worthy of five stars, but funny enough their normal dining menu hasn't impressed us that much.
I got the ribeye here once and it wasn't even a ribeye.
I got the double cheeseburger special one time, and it was OK, but nothing special.
They have decent breakfast to.
Their prices are typical for a diner, and are a little bit higher than the other Casino Restaurants nearby that offer dirt cheap prices for everything.
This is probably due to the crazy rate gamblers can earn food comp here if they gambler during the multiplier times.
The service here has always been great and very friendly.
In conclusion, the Emerald Isle is better than your average locals casino, especially if you are a low stakes gambler.
Their biggest downsides are that they can be smokey and you don't earn free play, but they have very good craft beer and a good restaurant you can earn comps quickly for.
I wouldn't drive across town to come here, but if you live nearby I would check it out.
Breakfast was well worth it's price.
Service could not be better.
Very nice, quick and considerate BUT!
The ventilation in the restaurant was not good.
Went in smelling good, ate breakfast without any waiting in the casino and came out smelling like an ashtray.
If they were to get ventilation working, I'd eat there again and again but until they get ventilation, I won't be going back anytime soon.
If I was a smoker, I'm sure I wouldn't have any problems Came in to use voucher for meal and was told I could use the one that expired today so I used the one that stated tomorrow today.
The pancakes were under cooked.
The waitress was inattentive.
Never had such bad service before.
Please train this waitress about customer service and interaction with customers.
Just when you think this place is reached their high water mark - they kick it up a notch.
Had the Pork Chili Verde plate for lunch and it was awesome.
Hubby and neighbors wanted to play some slots.
They had a great selection of all the newest games.
You can't expect to always win but it is always fun because it seems you get to play longer here.
Everyone here is always so nice.
The place is clean and well managed.
This place never fails to satisfy!
The food is great, the service is awesome and playing here is, well, just plain fun!
How is that even possible?
The expansion makes the place feel bigger but still homey and has really cut down on the smoke.
Make no mistake about it, Emerald Island is a niche casino.
It is not all things to all people and it doesn't try to be.
It has developed a unique brand in a difficult market and owns a very loyal group of patrons.
By carefully defining it's market and understanding it's demographic, it's operators have managed steady growth while maintaining superior customer service.
Is Emerald Island perfect?
Despite a few infrequent glitches and a couple of chronic issues, this casino excels in what it has set out to do.
This is not an upscale location.
There are no table games, no hotel, no nightclub and no spa.
It is an unpretentious, immaculately clean and well maintained property.
Both the interior and parking lot area are constantly being cleaned by dedicated employees.
There are times when the casino is busy that it does get smokey.
As long as Nevada allows smoking, casinos will be smokey.
The smoke issue is everywhere and Emerald Island is pretty much the norm.
The food is a great value and is, for the most part, really really good.
Daily specials and a large menu make for a great selection of meals.
Servers and cooks are not robots and certainly are not perfect.
Occasionally although in our experience rarelya meal or service may miss the mark, but the staff's genuine desire to please completely makes up for it.
Whenever we have had any issue with food, a prompt and courteous complaint to the staff has always resulted in a prompt and courteous resolution of the problem.
Rude patrons or people that clean their plate before complaining aside, the staff is always responsive.
As the food service here is so popular, long waits can occur.
A problem that does arise is caused when families insist on brining kids to the grille at peak times.
Because they can't be on the casino floor to play while they wait, kids block the entry and, being kids, they become loud and distracting.
This is more of a shame on the parents, not management, but annoying none the less.
What keeps us coming back is really three-fold.
First, better than expected play for our gambling dollar.
Their motto, "We love you longer", really captures the fact that you really do get reasonable play here.
Gambling "luck" runs hot and cold.
Sometimes you are the windshield.
We play here, a lot.
On a consistent basis, we do better here than anywhere else we play.
The second draw is their comp program.
In addition to over the top generous food comps and complimentary game side snacks, the Emerald Island offers gift vouchers for local restaurants, merchants and services.
While they have no spa, you can redeem points for services at at least three different places for nail care, massages and hair care.
Vouchers for movies, water parks, golf and other attractions are available as are diverse services such as tax preparation, pet boarding and, on site, car washes.
The reward center merchandise is expensive for both cash purchases and point redemption but when you beat in mind that they have huge point multipliers up to 100x it isn't completely out of line.
The ultimate factor that keeps players coming back it the service.
From porters and security personnel to managers and ownership, the entire staff is friendly and accessible.
The intensity of the cigarette smoke in this casino completely ruined my visit.
If you smoke or aren't at all sensitive to cigarette smoke you might be okay.
My eyes stung and watered when I came through the door.
I was with others who also commented it was bad.
Maybe they should get a better ventilation system.
I ate at the restaurant located inside this casino, the food and service was just fair, not great.
Could hardly breath for the smoke in the casino!
Simply good food at a very good price!
It is very surprising for a small casino to be honest.
We have been here 3 times in March and has been a delight!
The casino smelled of rotting fish on each of the two occasions I came.
The odour is awful and might make you think you are at a wharf loaded with day-old fish.
The restaurant, which seems to be quite popular, is the focus of this review.
It took about 10 minutes for me, a table-for-one, to be seated.
After I was given a table, though, I was passed by the waitress 3 or 4 times while trying to get her attention before she stopped and took my order.
She did make a very tasty concession: I ordered the Belgian waffle and asked ice cream to substitute for cream.
After stressing the importance of only eating what I said was a canonical Belgian waffle, she finally decided to make it a waffle a la mode with blueberries appertaining.
The waffle was fine, but the service was flat-out slow and not the most friendly.
I don't think it should have taken even a few tries to get my order taken, and when others threateningly looked at me when I thought a reduced tip was in order, I thought it smart to take an extended rest from the place.
This place is kinda like Cheers where everyone knows your name, the drinks flow without having to loose a ton of money first, the staff genuinely seem happy to see you.
And of course it's not like the strip, people Win here.
Carmen, Al, Ann and Brenden are outstanding and always make sure they greet you and make you feel welcome The Cafe is great.
With your players card you get hefty discounts and their nightly specials are a great Value.
The food, atmosphere, cleanliness, and staff are all on point.
You can earn points that can be redeemed in the restaurant for food and I love this.
It's an awesome incentive to play.
Plus, the staff is great.
There is a gentleman named, Tom, who is very friendly, kind, and helpful.
Saw a man complain about his hash browns to Tom and he was walking thru the restaurant asking people how their meals were.
Tom listened to the gentleman and it looked like he did what he could to make it right.
This is one of many examples I have seen of the staff going above and beyond.
Plus, ventilation has improved - definitely not as smokey as it used to be.
Now, to the hate portion of this review.
Honestly, the only time I ever walked out of this casino a winner, was the first time I ever visited.
That was before I had a players card or had ever eaten at their restaurant.
Every visit since then, I have lost my shirt like a fool.
System, you hear them announce people who won jackpots.
Haven't seen many winners, here.
From what I have seen, not many people walk out of here with a big smile on their faces.
Wish I could give 3.
Swing by for great fun, amazing food, and the friendliest atmosphere in town.
My brother-in-law was indifferent to say the least.
As good as it gets!
Really loved the setting they do not try to be hip plus the music I absolutely enjoyed.
The food I had was great but it was kinda tasteless everything tastes the same BUT I definitely got my money's worth of food so you WILL be full when you leave.
I had the Breakfast Feast and I tell you it is a feast.
Also order the Appetizer sampler and that in-it-self is a meal on its own.
My roommate had the French dip sandwich with fruit.
The service was fantastic and we never saw the bottom of our coffee cups.
We are definitely going to come back and have found a new eating establishment for us.
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UNTIL i made that special trip just to find out what they were about.
The decor was very individualistic.
The building had its own charm that i havent seen in other establishments.
The main casino bar was packed but i found a seat and the machines at the bar are 1, 5 and 10 cent denominations instead of the usual.
Service at the bar met the needs of a typical party-goer and was an upbeat atmosphere.
I do admit it did feel a bit cramped in there but there were cell phone charging stations at the bar along with purse hooks.
NO i dont carry a purse but i simply saw them!
I didn't get to try their food as their restaurant was VERY busy, i looked at the menu and the prices seem a touch higher then their neighboring competitors.
Umm whatever, i don't take photos of others and there is nothing in the Patriot Act or Homeland Security Act prohibiting photography and anyone in public can have their photo taken Did you get my consent to take my photo via glen island casino new york CCTV system?
It might be an OK place to hang, but i'll let you know after i sample their food.
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Fast friendly service in the cafe.
Food was better than average.
Prices were very reasonable.
The Casino was well kept.
I was offered drinks frequently.
Love the winner announcements over the PA System.
Enjoyed the free Orange Chicken handed out to all guests.
Cool OG music playing thru out the Casino.
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The staff is so friendly and welcoming.
We love this place so much.
A must stop for tourists.
And a nice break from the busy strip.
Thank you so much!
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Good sense of humor and made me feel right at home.
The casino is my wife's favourite.
Favorite enough to travel all the way from Redding California for the experience.
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The Penny slots are my favorite to play in the casino, and I didn't chance to win for the game!
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Other than the abrasive waitress named Victoria Food is inedible Rueben was the saltiest thing I've had In my entire life!!!
My mouth still hurts from having ONE TINY bite.
I can't believe the manger had the nerve to say we sell a lot of these Ruebens that should be considered assault.
I'll never step foot there again I walked down to rainbow club and had a completely different experience.
Rainbow club is amazing!
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Bartender asked if we were playing and we said yes and she said okay waitress will be around.
Rude waitress talked to her friend forever and then took our order and stood at bar talking to bartender about life, never got our drinks which only meant no urgency of customer service.
Also only two restrooms-one men's and one women's; women's was closed.
The place is very smelly must be why the waitress is rude.
We will not be back.
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We eat here almost every day and have for years.
The food is great, sometimes absolutely amazing.
We have never, ever had bad service.
The staff is so amazing, just nice people.
We love coming here and will continue to come here for a long time.
Also, Chris has a nice butt.
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She never smiles, has attitude every time you ask for a drink, and I've heard her yell at some of the other employees.
She is blonde and prob in her 50s.
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This is a verbatim copy of the email I sent to their management: "This morning my step-son was accosted by a member of your security staff about 9 a.
We had walked through the door and he approached us from behind and yelled "hey you!
Before emerald island casino grille even knew he was speaking to us based upon his crude locution, he yelled again" hey you, you have to take the hoodie down, now!
Your security person tried to escalate a situation which was not even a situation at that point as he gave us no time to respond or react.
He continued to argue even as we decided to leave.
We never made it past 5 feet into the building.
At this point, I could care less what your policy may be concerning hoodies.
The way this person, who is supposed to represent your company, handled himself was completely unprofessional, embarrassing, and demeaning to us, There many ways this situation could have been handled and he picked the most base and reprehensible.
To skip reason and go right to anger is not the mark of a good man much less a good employee.
If this is the type of person you choose to don your uniform and represent your establishment, then it behooves us to take our business elsewhere.
We have been coming there for breakfast EVERY Saturday for the past several months but I will not frequent a place in which the employees are allowed to berate the customers.
The customer may not always be right but in this case your employee was definitely wrong.
I wouldn't go there as they don't care about customer service.
You will wait about 30 minutes at the restaurant unless it's Friday night in which case it'll be an hour or two.
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Since everyone else is combining their reviews I guess I will to.
The three casinos in the downtown Henderson, Water Street area the other two being El Dorado and Club Rainboware three of the loosest casinos in the Vegas area in terms of pay tables, and Emerald Island is no exception.
They advertise themselves as the only "all penny" casino in the Vegas area, meaning that every machine has a penny denomination option.
Don't let this worry you too much if you like to play bigger stakes, as you can usually play well over a 100 pennies at a time, and many machines offer the option to change to higher denominations.
They definitely cater more towards the "low roller" gambler with a more frugal gambling budget, even if you can play higher stakes.
They comp drinks at a very low 20 cent average and you qualify for most of their promotions with an average bet of the same.
One weird thing about the Emerald Island is that it is the Casino where I have seen payouts go down on some of the higher denominations, which is unheard of and usually the opposite is true.
On the machines at the bar the payouts on one cent and two cent are pretty high, but switch to five cent and they drop.
Casino owners usually want to encourage higher denomination play as they turn a bigger profit on it, so this makes no sense.
Stick to the lower denominations and up your bets there if you want to make bigger bets.
They have no table games none of the Water Street Casinos do and one long bar inside.
One downside to this place is that there are a lot of smokers, espicially at the bar, which is where I prefer to play.
On the upside the bar does have some drafts from Lovelady Brewing down the street, which they comp, and that is a huge plus to playing here in my book.
They also periodically walk through the Casino with snacks, like a tray of cookies, for players, though this doesn't seem to happen too often.
The players club doesn't offer free play, which is a downer, but they do have more point earning promotions and "spin the wheel" style promotions than any place I have ever seen.
They advertise themselves as having a promotion everyday, so make sure you check with the players club before you start gambling to see what's going on.
On many days you might read more to spin a wheel for extra cash if you hit a certain keno hit, slot amount or video poker hand.
They also have some crazy point multipliers that range from 25 times to 100 times your normal earnings.
We played for an hour during a 75 times multiplier and earned almost fifty dollars in comp between us for the Cafe, which is by far the fastest I have ever seen comp dollars accumulate.
If you want to eat for free, this is the Casino for you.
On the the restaurant.
Their graveyard specials are pretty low priced and they have several options every night, including breakfast and burgers.
Almost every continue reading has a theme to it, and we've been here for BBQ night and Italian night.
We were shocked by the quality on both nights considering this is a casino cafe.
The Italian sausage pasta and linguine and clams were both amazing.
The BBQ sampler was worthy of a real BBQ restaurant and had five meats for 16.
My wife got the brisket sandwich and it was also fantastic.
They even had Pecan Pie as a special desert for the BBQ night.
Their theme night food is worthy of five stars, but funny enough their normal dining menu hasn't impressed us that much.
I got the ribeye here once and it wasn't even a ribeye.
I got the double cheeseburger special one time, and it was OK, but nothing special.
They have decent breakfast to.
Their prices are typical for a diner, and are a little bit here than the other Casino Restaurants nearby that offer dirt cheap prices for everything.
This is probably due to the crazy rate gamblers can earn food comp here if they gambler during the multiplier times.
The service here has always been great and very friendly.
In conclusion, the Emerald Isle is better than your average locals casino, especially if you are a low stakes gambler.
Their biggest downsides are that they can be smokey and you don't earn free play, but they have very good craft beer and a good restaurant you can earn comps quickly for.
I wouldn't drive across town to come here, but if you live nearby I would check it out.
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Service could not be better.
Very nice, quick and considerate BUT!
The ventilation in the restaurant was not good.
Went in smelling good, ate breakfast without any waiting in the casino and came out smelling like an ashtray.
If they were to get ventilation working, I'd eat there again and again but until they get ventilation, I won't be more info back anytime soon.
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The pancakes were under cooked.
The waitress was inattentive.
Never had such bad service before.
Please train this waitress about customer service and interaction with customers.
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Had the Pork Chili Verde plate for lunch and it was awesome.
Hubby and neighbors wanted to play some slots.
They had a great selection of all the newest games.
You can't expect to always win but it is free game tropical online island fun because it seems you get to play longer here.
Everyone here is always so nice.
The place is clean and well managed.
This place never fails to satisfy!
The food is great, the service is awesome and playing here is, well, just plain fun!
How is that even possible?
The expansion makes the place feel bigger but still homey and has really cut down on the smoke.
Make no mistake about it, Emerald Island is a niche casino.
It is not all things to all people and it doesn't try to be.
It has developed a unique brand in a difficult market and owns a very loyal group of patrons.
By carefully defining it's market and understanding it's demographic, it's operators have managed steady growth while maintaining superior customer service.
Is Emerald Island perfect?
Despite a few infrequent glitches and a couple of chronic issues, this casino excels in what it has set out to do.
This is not an upscale location.
There are no table games, no hotel, no nightclub and no spa.
It is an unpretentious, immaculately clean and well maintained property.
Both the interior and parking lot area are constantly being cleaned by dedicated employees.
There are times when the casino is busy that it does get smokey.
As long as Nevada allows smoking, casinos will be smokey.
The smoke issue is everywhere and Emerald Island is pretty much the norm.
The food is a great value and is, for the most part, really really good.
Daily specials and a large menu make for a great selection of meals.
Servers and cooks are not robots and certainly are not perfect.
Occasionally although in our experience rarelya meal or service may miss the mark, but the staff's genuine desire to please completely makes up for it.
Whenever we have had any issue with food, a prompt and courteous complaint to the staff has always resulted in a prompt and courteous resolution of the problem.
Rude patrons or people that clean their plate before complaining aside, the staff is always responsive.
As the food service here is so popular, long waits can occur.
A problem that does arise is caused when families insist on brining kids to the grille at peak times.
Because they can't be on the casino floor to play while they wait, kids block the entry and, being kids, they become loud and distracting.
This is more of a shame on the parents, not management, but annoying none the less.
What keeps us coming back is really three-fold.
First, better than expected play for our gambling dollar.
Their motto, "We love you longer", really captures the fact that you really do get reasonable play here.
Gambling "luck" runs hot and cold.
Sometimes you are the windshield.
We play here, a lot.
On a consistent basis, we do better here than anywhere else we play.
The second draw is their comp program.
In addition to over the top generous food comps and complimentary game side snacks, the Emerald Island offers gift vouchers for local restaurants, merchants and services.
While they have no spa, you can redeem points for services at at least three different places for nail care, massages and hair care.
Vouchers for movies, water parks, golf and other attractions are available as are diverse services such as tax preparation, pet boarding and, on site, car washes.
The reward center merchandise is expensive for both cash purchases and point redemption but when you beat in mind that they have huge point multipliers up to 100x it isn't completely out of line.
The ultimate factor that keeps players coming back it the service.
From porters and security personnel to managers and ownership, the entire staff is friendly and accessible.
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The food is great, the service is awesome and playing here is,… This place never fails to satisfy!
The food is great, the service is awesome and playing here is, well, just plain fun!
How is that even possible?
The expansion makes the place feel bigger but still homey and has really cut down on the smoke.
Make no mistake about it, Emerald Island is a niche casino.
It is not all things to all people and it doesn't try to be.
It has developed a unique brand in a difficult market and owns a very loyal group of patrons.
By carefully defining it's market and understanding it's demographic, it's operators have visit web page steady growth while maintaining superior customer service.
Is Emerald Island perfect?
Despite a few infrequent glitches and a couple of chronic issues, this casino excels in what it has set out to do.
This is not an upscale location.
There are no table games, no hotel, no nightclub and no spa.
It is an unpretentious, immaculately clean and well maintained property.
Both the interior and parking lot area are constantly being cleaned by dedicated employees.
There are times when the casino is busy that it does get smokey.
As long as Nevada allows smoking, casinos will be smokey.
The smoke issue is everywhere and Emerald Island is pretty much the norm.
The food is a great value and is, for the most part, really really good.
Daily specials and a large menu make for a great selection of meals.
Servers and cooks are not robots and certainly are not perfect.
Occasionally although in our experience rarelya meal or service may miss the mark, but the staff's genuine desire to please completely makes escape from scorpion island games online for it.
Whenever we have had any issue with food, a prompt and courteous complaint to the staff has always resulted in a prompt and courteous resolution of the problem.
Rude patrons or people that clean their plate before complaining aside, the staff is always responsive.
As the food service here is so popular, long waits can occur.
A problem that does arise is caused when families insist on brining kids to the grille at peak times.
Because they can't be on the casino floor to play while they wait, kids block the entry and, being kids, they become loud and distracting.
This is more of a shame on the parents, not management, but annoying none the less.
What keeps us coming back is really three-fold.
First, better than expected play for our gambling dollar.
Their motto, "We love you longer", really captures the fact that you really do get reasonable play here.
Gambling "luck" runs hot and cold.
Sometimes you are the windshield.
We play here, a lot.
On a consistent basis, we do better here than anywhere else we play.
The second draw is their comp program.
In addition to over the top generous food comps and complimentary game side snacks, the Emerald Island offers gift vouchers for local restaurants, merchants and services.
While they have no spa, you can redeem points for services at at least three different places for nail care, massages and hair care.
Vouchers for movies, water parks, golf and other attractions are available as are diverse services such as tax preparation, pet boarding and, on site, car washes.
The reward center merchandise is expensive for both cash purchases and point redemption but when you beat in mind that they have huge point multipliers up to 100x it isn't completely out of line.
The ultimate factor that keeps players coming back it the service.
From porters and security personnel to managers and ownership, the entire staff is friendly and accessible.
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Yes, Let Me Vote!
It is not all things to all people and… Make no mistake about it, Emerald Island is a niche casino.
It is not all things to all people and it doesn't try to be.
It has developed a unique brand in a difficult market and owns a very loyal group of patrons.
By carefully defining it's market and understanding it's demographic, it's operators have managed steady growth while maintaining superior customer service.
Is Emerald Island perfect?
Despite a few infrequent glitches and a couple of chronic issues, this casino excels in what it has set out to do.
This is not an upscale location.
There are no table games, no hotel, no nightclub and no spa.
It is an unpretentious, immaculately clean and well maintained property.
Both the interior and parking lot area are constantly being cleaned by dedicated employees.
There are times when the casino is busy that it does get smokey.
As long as Nevada allows smoking, casinos will be smokey.
The smoke issue is everywhere and Emerald Island is pretty much the norm.
The food is a great value and is, for the most part, really really good.
Daily specials and a large menu make for a great selection of meals.
Servers and cooks are not robots and certainly are not perfect.
Occasionally although in our experience rarelya meal or service may miss the mark, but the staff's genuine desire to please completely makes up for it.
Whenever we have had any issue with food, a prompt and courteous complaint to the staff has always resulted in a prompt and courteous resolution of the problem.
Rude patrons or people that clean their plate before complaining aside, the staff is always responsive.
As the food service here is so popular, long waits can occur.
A problem that does arise is caused when families insist on brining kids to the grille at peak times.
Because they can't be on the casino floor to play while they wait, kids block the entry and, being kids, they become loud and distracting.
This is more of a shame on the parents, not management, but annoying none the less.
What keeps us coming back is really three-fold.
First, better than expected play for our gambling dollar.
Their motto, "We love you longer", really captures the fact that you really do get reasonable play here.
Gambling "luck" runs hot and cold.
Sometimes you are the windshield.
We play here, a lot.
On a consistent basis, we do better here than anywhere else we play.
The second draw is their comp program.
In addition to over the top generous food comps and complimentary game side snacks, the Emerald Island offers gift vouchers for local restaurants, merchants and services.
While they have no spa, you can redeem points for services at at least three different places for nail care, massages and hair care.
Vouchers for movies, water parks, golf and other attractions are available as are diverse services such as tax preparation, pet boarding and, on site, car washes.
The reward center merchandise is expensive for both cash purchases and point redemption but when you bear in mind that they have huge point multipliers up to 100x it isn't completely out of line.
The ultimate factor that keeps players coming back is the service.
From porters and security personnel to managers and ownership, the entire staff is friendly and accessible.
Key personnel are always on the floor to address issues that might arise and to be accountable for guests' needs and concerns.
The rest of what Emerald Island offers, including multiple daily promotions, player loyalty gifts and monthly promotions, is really just icing on the cake.
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If you smoke or aren't at all sensitive to cigarette smoke you might be okay.
My eyes stung and watered when I came through the door.
I was with others who also commented it was bad.
Maybe they should get a better ventilation system.
I ate at the restaurant located inside this casino, the food and service was just fair, not great.
Could hardly breath for the smoke in the casino!
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It is very surprising for a small casino to be honest.
We have been here 3 times in March and has been a delight!
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The casino smelled of rotting fish on each of the two occasions I came.
The odour is awful and might make you think you are at a wharf loaded with day-old fish.
The restaurant, which seems to be quite popular, is the focus of this review.
It took about 10 minutes for me, a table-for-one, to be seated.
After I was given a table, though, I was passed by the waitress 3 or 4 times while trying to get her attention before she stopped and took my order.
She did make a very tasty concession: I ordered the Belgian waffle and asked ice cream to substitute for cream.
After stressing the importance of only eating what I said was a canonical Belgian waffle, she finally decided to make it a waffle a la mode with blueberries appertaining.
The waffle was fine, but the service was flat-out slow and not the most friendly.
I don't think it should have taken even a few tries to get my order taken, and when others threateningly looked at me when I thought a reduced tip was in order, I thought it smart to take an extended rest from the place.
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And of course it's not like the strip, people Win here.
Carmen, Al, Ann and Brenden are outstanding and always make sure they greet you and make you feel welcome The Cafe is great.
With your players card you get hefty discounts and their nightly specials are a great Value.
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The food, atmosphere, cleanliness, and staff are all on point.
You can earn points that can be redeemed in the restaurant for food and I love this.
It's an awesome incentive to play.
Plus, the staff is great.
There is a gentleman named, Tom, who is very friendly, kind, and helpful.
Saw a man complain about his hash browns to Tom and he was walking thru the restaurant asking people how their meals were.
Tom listened to the gentleman and it looked like he did what he could to make it right.
This is one of many examples I have seen of the staff going above and beyond.
Plus, ventilation has improved - definitely not as smokey as it used to be.
Now, to the hate portion of this review.
Honestly, the only time I ever walked out of this casino a winner, was the first time I ever visited.
That was before I had a players card or had ever eaten at their restaurant.
Every visit since then, I have lost my shirt like a fool.
System, you hear them announce people who won jackpots.
Haven't seen many winners, here.
From what I have seen, not many people walk out of here with a big smile on their faces.
Wish I could give 3.
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They have some of the larger tv's and the larger seating areas, with a decent size bar in rhe middle of it.
People here are very nice and if you place a large enough bet you will get a…" P M.
I called out "bingo" by accident, and Bret came over and made me feel so much better.
Set in an Irish theme, the place is inviting and … Specialties Emerald Island Casino is Nevada's Only All Penny Casino featuring the newest slots in the market and with some classics as well!
Set in an Irish theme, the place is inviting and comfortable.
Guest Service is number 1.
Join our Rewards Program for our crazy multipliers up to 100X Points!
You will find no other casino like the Emerald Island.
The Emerald Island Grille is open 24 hours with a full menu plus daily specials.
The casino opened in May 2003 and has grown and expanded every since.
It's like going to Cheers where everyone is welcome and feels like home.


Emerald Island Casino - Everyone is Family


8 9 10 11 12

Emerald Island Grille. Serving: Breakfast, American, Entrée, Diner, Lunch; Set in the middle of Emerald Island Casino, the Grille by the same name is open around the clock and will transport you to a time and place where everybody knows your name.


COMMENTS:


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Total 7 comments.